Privacy Policy

1. Introduction

This Privacy Policy explains how Arbitrox collects, uses, stores, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Swiss data protection laws.

2. Data Controller

The data controller is:
Arbitrox
Rte des Falaises 140, 2000 Neuchâtel, Switzerland
Email: info@arbitrox.com

3. Data We Collect

  • Full name
  • Email address
  • Phone number
  • IP address and geolocation
  • Payment details (via secure third-party services)
  • Browsing and activity history within the platform

4. Purpose of Processing

Your data is used for the following purposes:

  • Creating and managing your user account
  • Processing deposits and withdrawals
  • Optimizing our AI-based trading algorithm
  • Communicating via email, SMS, and phone
  • Compliance with legal and regulatory requirements

5. Legal Basis

Your data is processed based on your explicit consent, the execution of a contract, or legal obligations imposed on Arbitrox.

6. Data Sharing

Your personal data may be shared with:

  • Payment and technical service providers
  • Regulatory or legal authorities if required by law

We do not sell or rent your personal data to third parties.

7. Data Retention

Your personal data is stored only as long as necessary to fulfill the purposes stated above. After that, it will be securely deleted or anonymized.

8. Your Rights

Under GDPR, you have the right to:

  • Access your data
  • Rectify inaccurate or incomplete data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Receive a copy of your data in portable format

To exercise your rights, contact us at info@arbitrox.com

9. Data Security

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, loss, or misuse.

10. Cookies

This site uses cookies to enhance user experience, collect statistics, and personalize content. You can manage cookie preferences through our cookie banner or your browser settings.

11. Policy Updates

Arbitrox may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated date.

12. Contact

If you have questions or concerns regarding your privacy:
Arbitrox
📍 Rte des Falaises 140, 2000 Neuchâtel, Switzerland
📞 +41 32 525 80 36
📧 info@arbitrox.com